Premium NDIS Concierge Service

At HCA, we believe a good life starts at home. We understand that a home provides control, security, identity, belonging, privacy and a sense of community. That’s why our living solutions ensure residents have choice and control with 24/7 supports.



What is HCA's Concierge Service?

At HCA, we believe a good life starts at home. We understand when you invite our staff into your home to provide supports, we are a guest. Our staff are respectful of your privacy and individual needs and preferences. That’s why our living solutions ensure residents have choice and control with 24/7 supports.


With over 50 years of experience connecting customers with healthcare workforce they need, we know a thing or two about quality support. We don’t just find support staff, we find the perfect team to suit your needs and preference. 


Benefits of choosing Healthcare Australia

Integrated supports

We understand residents may already have existing SIL and support providers. HCA's Concierge Team will complement existing services, providing out-of-hours support as well as additional skilled support when you need it most for occasional 2:1 supports.


Quality Service & High Staffing Standards

We understand the importance of quality care and strict clinical governance to ensure the safety of our occupants and support workers. Our long-standing reputation for quality ensures we recruit and retain experienced, reliable and compliant staff through a robust recruitment and selection process.


Concierge, SIL, NDIS and NDIA experts

Our experienced team of NDIS specialists are ready to assist you through the whole process, including helping with collating documents, through to NDIS Budget Approvals, Planning and Service Delivery.


We are family

Being part of HCA means being part of a family of individuals who really care. People who are there to assist you with your needs. We place a major emphasis on educating our team on the importance of community and family values.




Our people

Qualified, experienced and dedicated people

We celebrate diversity and individual achievement 





Customer service is at the core of what we do

24/7 support and high staffing standards

Premium NDIS Concierge Services

Get in touch and speak to your dedicated specialist

To find out more about our SIL Concierge Service, submit an enquiry below and a friendly member of the team will be in touch.

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